Data controller
Diwali Gıda İthalat İhracat Anonim Şirketi (“Company”) is the data controller operating under the HKM Henna brand. Headquarters: Paşabağı Mahallesi, Şutim Toptancılar Sitesi No: 112, Haliliye / Şanlıurfa, Türkiye. Contact: [email protected] · 0555 083 03 63.
Personal data processed
Name, company/business name, city/country, telephone (via WhatsApp), email and enquiry text may be processed through enquiry forms and contact channels. Form fields are not stored on this site; the prepared message is sent only after you confirm it in WhatsApp. Server access logs may include IP address and technical records.
Purposes of processing
Personal data is processed to handle product and wholesale enquiries, manage customer relations, conduct communications, assess requests and complaints, meet legal obligations and operate information-security processes.
Legal bases and collection method
Data is processed on the bases set out in Article 5 of the Law — performance of a contract, legal obligation, establishment or protection of a right, and legitimate interest — and is collected via website forms, telephone, email and WhatsApp.
Transfers
WhatsApp / Meta infrastructure may be used to deliver your enquiry. Transfers to competent public authorities may be made where legally required. Data may be shared with service providers to the extent necessary to operate the site.
Retention
Personal data is retained for the period required by the processing purpose and applicable limitation periods, then deleted, destroyed or anonymised.
Your rights
Under Article 11 of the Law you may learn whether your data is processed, request information, learn the purpose and whether it is used accordingly, know the third parties to whom it is transferred, request correction of incomplete or inaccurate data, request deletion or destruction, request that these operations be notified to third parties, object to a result against you arising solely from automated analysis, and claim compensation for unlawful processing.
Applications
To exercise your rights, write to [email protected] or to the headquarters address. Applications are concluded within thirty days in accordance with the Law and related communiqué.